Shipping & Delivery Policy

Effective Date: [ May 15, 2024]

At [Orient Web Technologies], we strive to provide you with efficient and reliable shipping and delivery services. This Shipping & Delivery Policy outlines the terms and conditions for the shipment of our products and delivery of our services. Please review this policy carefully.

1. Order Processing

1.1. Processing Time

1.2. Order Verification

All orders are subject to verification, which may take up to [X] business days. Verification includes confirmation of payment, shipping address, and product availability.

2. Shipping Rates & Delivery Estimates

2.1. Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. Rates are based on the weight, dimensions, and destination of the items in the order.

2.2. Delivery Estimates

Delivery times vary based on your location and the shipping method chosen at checkout. Estimated delivery times will be provided at the time of checkout.

2.3. Delivery Locations

We ship to addresses within [insert countries/regions you ship to]. We do not ship to P.O. boxes or APO/FPO addresses.

Digital products can be delivered worldwide.

3. Shipping Methods

We offer a variety of shipping options to meet your needs, including:

4. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within [X] hours.

5. Customs, Duties, and Taxes

[Orient Web Technologies] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages and Missing Items

6.1. Damaged Items

[Orient Web Technologies] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

6.2. Missing Items

If you received your order and an item is missing, please contact us immediately at [contact@yourcompany.com] with your order number and details of the missing item. We will investigate and resolve the issue promptly.

7. Digital Product Delivery

7.1. Email Delivery

For digital products, a download link or activation key will be sent to the email address provided at checkout. If you do not receive your digital product within [X] hours, please check your spam/junk folder or contact us at [contact@orientwebtechnologies.com].

7.2. Online Access

Some digital products may be accessed directly through our website or a dedicated platform. Instructions for access will be provided upon purchase.

8. Delivery Issues

8.1. Incorrect Address

[Orient Web Technologies] is not responsible for incorrect shipping addresses provided by the customer. If a package is returned to us due to an incorrect address, we will contact you for an updated address and reship the package at your expense.

8.2. Failed Delivery Attempts

Most carriers will make multiple attempts to deliver a package. If the carrier is unable to deliver your package, it will be returned to us. We will contact you to arrange for re-shipment at your expense.

9. Contact Us

If you have any questions or concerns about our Shipping & Delivery Policy, please contact us:

Email: [contact@orientwebtechnologies.com]

Phone: [+91 7893519201]

Address: [3rd floor, metro Station, Vyshnavi Complex, Street Number 6, above eagles pizza, near NGRI, Vijayanagar Colony, Vikrampuri, Habsiguda, Hyderabad, Telangana 500007]